Question 1

What does a verification badge mean?

Accepted Answer

Verification badges identify the specific item reviewed — for example, "Identity Reviewed" means we confirmed a government-issued ID. Badges do not guarantee quality, safety, or performance.

Question 2

Can I get a refund on a purchased lead?

Accepted Answer

Leads may be reviewed for refund if the contact information is materially invalid, the request was unauthorized, or the lead was a duplicate sale. No-contact, rejection, or project cancellation do not automatically qualify.

Question 3

How is my full address protected?

Accepted Answer

Your full address, name, phone, and email are never publicly displayed. They are only shared with a service provider after they complete a verified purchase of your lead.

Question 4

How do I delete my account?

Accepted Answer

You can request account deletion from your account settings or from the Delete Account page. All associated data will be permanently removed.

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